We deal with
in the relationship with your customer: in which phase are you?
We offer multi-channel solutions to support and integrate your commercial strategies through the analysis of the reference target and carrying out a careful market survey at national and international level. Thanks to our range of action, it is possible to find and exploit new business opportunities in foreign markets to increase the turnover of your business.
We operate with the aim of guiding the customer towards the last step: the purchase. In particular, we make sure that you feel safe and satisfied with your choice. During this phase, it is essential for us to stay in touch with the customer, give attention and provide the necessary support through any communication channel: web or telephone.
We work to build trust in the brand through customer satisfaction operations integrated with targeted programs or promotions, in order to have a global assessment of company performance. We work with the aim of providing a tailor-made service for the customer that satisfies his needs: the customer will become one of your most effective testimonials and supporters.
We act with specific and targeted retention actions, so that the bond that has been established between the brand and the customer is not dissolved. In case of abandonment by the customer, we proceed with a study and an analysis of the causes to understand the reason that prompted him to leave. In this way you will be able to continuously improve your management processes.
BHYPE powered by BlendIT is a Marketing Services company that merges creative skills, managerial skills and technological skills under its own brand to ensure companies concrete answers for every need for online presence.
With its own structure, it carries out market surveys, manages telemarketing and teleselling activities for the promotion and sale of products and services, collects and analyzes data on customer satisfaction and eventually assumes front-end and organizational secretarial duties for events and meetings.
WHICH CHANNELS WE OPERATE ON
We carry out international market analysis, to understand the demand and the opportunities that the current market offers. We take care of collecting data through statistical tools to understand consumer behavior and plan a winning strategy. Finally, we evaluate business performance and customer satisfaction to find critical areas and act in a timely manner.
We employ native-speaking professionals capable of acting in a targeted manner in strategic countries with the aim of expanding your business. We carry out a careful selection of your target audience and carefully follow customers to offer them a valuable service.
We carry out telemarketing and teleselling activities, for the promotion and sale of products and services. We generate new contacts through lead generation strategies, we carry out international market surveys and collect data on customer satisfaction.