TAILOR-MADE CONTACT CENTER_
THE ADVANCED AND INTEGRATED CALL CENTER
WHAT IT'S ABOUT
Contact center services they represent the evolution of the classic call center in terms relationship with contacts and integration of services.
The traditional simple call service (to and from the company) is supported by communication tools and channels for relationship management: traditional and web technology integrate with each other, associating traditional call management (inbound and outbound) with a series of additional activities, including that of analysis.
Thanks to the use of innovative management software, the progress of the marketing action is tracked and monitored in real time.
- support of the corporate sales force
- possibility for the company to generate leads and make appointments
- Constant monitoring of the marketing action and its development thanks to the use of the Contact Manager analysis software
- Generating leads or making appointments with potential customers
- Online catalog sales of company products/services
- Highly qualified personnel always willing to listen to business needs
- Native speaking staff for international campaigns
THE BHYPE CONTACT CENTER SERVICE POWERED BY BLENDIT GROUP
CUSTOMER CENTRALITY
CARE OF DETAIL
Nothing is left to chance: maximum attention from the consultancy and analysis phase to the implementation and post-activity phase.
EXPERT TEAM
Bhype makes its operational marketing experts available to companies that choose to use the contact center service. Professionals of problem solving and efficient in managing requests and needs, in real time, of the customer. We start by offering you personalized advice, because ``it is the attention to detail that makes every strategy unique and successful``, during which we will listen to your business needs and propose the most suitable solutions to satisfy your requests.
UNIQUENESS AND CUSTOMIZATION OF THE SINGLE PROJECT
Individual business needs are analyzed and managed exhaustively, choosing the most suitable activities and the best way to implement them.
