TAILOR-MADE CONTACT CENTER_

THE ADVANCED AND INTEGRATED CALL CENTER

WHAT IT'S ABOUT

CONTACT CENTER SERVICES

Contact center services they represent  the evolution of the classic call center in terms relationship with contacts and integration of services.

The traditional simple call service (to and from the company) is supported by communication tools and channels for relationship management: traditional and web technology integrate with each other, associating traditional call management (inbound and outbound) with a series of additional activities, including that of analysis.

Thanks to the use of innovative management software, the progress of the marketing action is tracked and monitored in real time.

CONTACT CENTER SERVICES ARE BORN WITH A SPECIFIC PURPOSE:

  • support of the corporate sales force
  • possibility for the company to generate leads and make appointments

THE ADVANTAGES

  • Constant monitoring of the marketing action and its development thanks to the use of the Contact Manager analysis software
  • Generating leads or making appointments with potential customers
  • Online catalog sales of company products/services
  • Highly qualified personnel always willing to listen to business needs
  • Native speaking staff for international campaigns

THE BHYPE CONTACT CENTER SERVICE POWERED BY BLENDIT GROUP

CUSTOMER CENTRALITY

CARE OF DETAIL

Nothing is left to chance: maximum attention from the consultancy and analysis phase to the implementation and post-activity phase.

EXPERT TEAM

Bhype makes its operational marketing experts available to companies that choose to use the contact center service. Professionals of problem solving and efficient in managing requests and needs, in real time, of the customer. We start by offering you personalized advice, because ``it is the attention to detail that makes every strategy unique and successful``, during which we will listen to your business needs and propose the most suitable solutions to satisfy your requests.

UNIQUENESS AND CUSTOMIZATION OF THE SINGLE PROJECT

Individual business needs are analyzed and managed exhaustively, choosing the most suitable activities and the best way to implement them.

Communication

Siamo un team di professionisti appassionati di comunicazione e marketing. Le discipline nelle quali operiamo sono da sempre una passione ed un lavoro costante e continuo.